Town Hall seeks Membership/Finance Associate
Town Hall Seattle, a dynamic and wide-ranging venue for arts, political, and cultural programs, seeks a Membership/Finance Associate. Working with a vibrant team of dedicated people who are passionate about the mission of Town Hall, this position is responsible for: membership program, accounts receivable, database maintenance, and direct mail appeals. Requires BA, excellent written and oral communication skills, and excellent computer skills including database software and QuickBooks. Must be proficient with numbers, detailed and organized, have a sense of humor, and enjoy working with the public. Minimum two years non-profit experience. Knowledge of the arts and civic community highly desirable. Full-time with ability to work some flexible hours; occasional evening and weekends, as needed. Pay $34-36,000 DOE + generous vacation; 10 paid holidays plus 2 personal days; sick leave; fully-paid medical and dental; 403 (b) plan including employer contribution; bus pass. Please send resume and letter describing interest to jobs@townhallseattle.org no later than August 20, 2010.
Job Title:
Membership & Finance Associate
Reports to:
Operations Director & Development Director
Purpose:
Provide membership services, bookkeeping, and administrative support
Duties:
* Service and manage membership operations for 1,700-2,000 members, including gift processing, membership cards, donor acknowledgments, monthly renewal mailings, benefit fulfillment and member premiums, coordination of member events and monthly calendar distribution and mailing, and on-site membership promotions.
* Manage and process accounts receivable, including cash handling and bank deposits, credit cards, pledges, and refunds
* Coordinate all solicitation mailings and email appeals, including annual fund; membership acquisition and renewals; and major gift appeals
* Oversee donor database; create custom reports to track campaigns and analyze trends
* Maintain segmented email lists on external email marketing tool in synch with donor database
* Serve as membership point person for telephone, email and in-person inquiries, including VIP “concierge” services
* Manage all donor tracking and filing systems, including data entry, report generation, pledge tracking and reminder notifications
* Produce monthly reconciliation reports and other reports to specific deadlines, as required
* Maintain membership collateral materials
* Maintain all financial filing systems and records
* Maintain Town Hall archives
* Other duties as assigned
Qualifications:
* BA degree required and min. 2 years office experience, preferably in a non-profit organization
* Excellent computer skills including accounting software, database, desktop publishing, and web pages highly desirable. Experience with QuickBooks and donor database software required (DonorPerfect desirable)
* Aptitude with numbers; bookkeeping experience, a plus
* Excellent written and oral communication skills, including editing skills
* Proven organizational and time management skills
* Highly accurate with attention to detail
* Knowledge of arts and civic community
* Flexible, collegial working style with a sense of humor
* Enjoys working with the public; customer service experience highly desirable
